Learn how to troubleshoot common Bluetooth issues in Windows 11 and Windows 10, such as missing or unresponsive Bluetooth icon, discovery setting, or device pairing. Check your product information, turn on Bluetooth, and run the troubleshooter if you have problems connecting to a Bluetooth device. Learn how to turn on Bluetooth, discover and connect Bluetooth devices with your PC, and use Swift Pair for quick pairing. Check your Windows 10 PC supports Bluetooth and find out how to fix Bluetooth problems. Thank you for trying to help! Since my post I have realized that the connect app is for video devices; so, that explaines why it didn't work for my Bluetooth speaker. To answer your questions: My computer automatically updates with Microsoft. I don't know what Windows Creator is. I'm using Windows 10 and all updates are installed. NOTE: When the panel does not turn from blue to gray, it may mean that your computer has a physical wireless switch as well. Press and hold the key, and then press the key that has the symbol on it. When your computer does not have a wireless key , your computer does not have a physical wireless switch. The steps are a little different depending on whether you're using Windows 10 or Windows 11: Windows 10: Go to Settings > Devices and click Bluetooth and other devices. Windows 11: Go to Settings and click Bluetooth & devices in the left panel. 7. Slide the "Bluetooth" switch to the On position . 1. Go to Settings > Devices > click on Bluetooth & other devices in the left-pane. In the right-pane, scroll down and click on More Bluetooth Options link. 2. On Bluetooth Settings screen, click on the Options tab and select Show the Bluetooth icon in the Notification area option. 3. 1 Answer. issue : ncpa.cpl in windows run or on cmd and check if you can see your adapter there. If the adapter is there and is disabled, you'll need to activate it (right click, enable). If you can't find your adapters, it might be a driver issue. Internet connectivity is necessary to perform updates and to download and take advantage of some features. Windows 10 Pro in S mode, Windows 10 Pro Education in S mode, Windows 10 Education in S mode, and Windows 10 Enterprise in S mode require an internet connection during the initial device setup (Out of Box Experience or OOBE), as well as either a Microsoft account (MSA) or Azure Activity eGPGW.